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What is the megaskns marketplace?

Megaskns is an e-commerce platform dedicated to the passionate Counter Strike 2 community. We're your go-to destination for buying, selling, and trading virtual items that help players customize their gaming experience. Our platform focuses on providing a secure, user-friendly marketplace where gamers can find the exact skins they want at competitive prices.

Do you offer customer support?

We provide 24/7 customer support through [email protected] email. Our dedicated team is always ready to help you with any questions or concerns.

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Is it possible to modify the Steam account associated with my megaskns account?

Regrettably, it is not feasible to detach your Steam account from your megaskns account.

What's the process for adding funds to my balance?

To increase your balance, you must first sign in to your Account, visit your Account page, and select "Deposit." You'll be directed to a page displaying available payment providers. Select a suitable provider, enter the deposit amount, and complete the transaction.

Are there any fees for depositing funds?

No, there are no fees associated with adding funds to your account. However, the payment amount may be subject to an increase due to currency conversion at the payment system's exchange rate.

What's the expected timeframe for balance crediting after a successful payment?

The time required for balance crediting depends on the speed of our merchants' transaction processing. On average, it takes approximately 10 minutes for the balance to be credited. If the waiting period extends beyond several hours, please contact the technical support team of the payment system you used.

Is it possible to obtain a refund?
  • • Users can add funds in specific denominations (e.g., 10, 25, 50, etc.) and use them to purchase in-game items directly from megaskns after they've been added to their account.
  • • Funds from transactions that have been partially spent may not be eligible for refunds.
  • • Once a product has been purchased, it cannot be refunded.
  • • Deposits may be eligible for refunds only if an error occurred on the website's end.

Please note that the refund process may take up to 14 days. Additionally, a refund can only be issued through the same payment provider used for the initial top-up. Each operator may incur additional fees.

Can I change my linked Steam account?

Yes! You can unlink your current Steam account anytime in your Account Settings.

How do I add funds to my balance?

Sign in to your account, head to your Account page, and hit "Deposit". You'll see a list of payment options—pick one, enter the amount, and complete the payment.

How long does it take for my balance to update after I deposit?

Most deposits go through within 10 minutes. If it's been a few hours and your balance still hasn't updated, it's best to reach out to the support team of the payment provider you used.

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What is float value and how does it affect my skin's appearance?

Float value determines the wear level of your skin, ranging from 0 to 1. Lower values (closer to 0) mean the skin looks newer with less wear, while higher values (closer to 1) show more wear and tear. Factory New skins have the lowest float values (0-0.07), while Battle-Scarred skins have the highest (0.45-1.0). Different skins may look dramatically different based on their float value, which can significantly impact their market price.

How can I check the exact float value of a skin before purchasing?

All skins on our marketplace display their exact float value on the item page. You can hover over the wear category (Factory New, Minimal Wear, etc.) to see the precise float number. This helps you make more informed decisions when selecting skins with specific wear appearances.

What are pattern IDs and why do they matter?

Pattern IDs determine how the skin's design is applied to the weapon. Some skins (like Case Hardened, Fade, or Marble Fade) can have significantly different appearances based on their pattern ID. Rare patterns like "Blue Gems" for Case Hardened or specific Fade percentages can be worth substantially more than the standard market price.

How do weapon charms work in CS2?

Weapon charms are small decorative items that can be attached to your weapons in CS2. Unlike skins, charms can be moved between different weapons. They add a personal touch to your loadout without affecting gameplay.

How do I know if a charm is compatible with my weapon?

All CS2 charms are compatible with any weapon that has an attachment point. Most weapons in the game support charms, but the placement may vary slightly depending on the weapon model. Our marketplace provides preview images showing how charms look when attached to different weapon types.

What's the difference between stickers and charms?

Stickers are applied directly to the surface of a weapon skin and cannot be removed without destroying them. Charms, however, hang from an attachment point on the weapon and can be freely moved between different weapons without any loss of value or quality.

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What are the steps to buying skins on megaskns?

1. Log in using your Steam account and provide your trade URL if you haven't already done so.
2. Add funds to your balance.
3. From the main menu, navigate to the Market page.
4. Select the items you wish to purchase and add them to your cart.
5. In the cart modal window, click "Buy" next to the skin you wish to purchase, and the trading bot will deduct the required amount from your balance.

To purchase items on our site, you must ensure that you have:
• A publicly accessible inventory in Steam.
• The correct trade URL.
• Active Steam Guard via email or mobile authenticator.

Where can I locate my purchased items?

All items purchased from the megaskns Market can be found on your Account Inventory page, which can be accessed from the left-side menu.
How can I monitor the status of my items? You can monitor the status of all your items by navigating to your Account page and selecting "Inventory" from the left-side menu. Here, you can filter all your items using the tab menu by selecting "All," "Active," "Sold," or "Sent."

What are the steps to send purchased items to my Steam account?

To withdraw items to your Steam account, follow these steps:
Go to your Account Inventory page.
Select the "Active" tab in the tab menu.
Choose the skin you wish to withdraw to your Steam account and click "Send."

I purchased an item from megaskns, but I cannot locate it on my Steam account. What should I do?

All your purchased items are stored on your Account Inventory page. You should be able to view them by clicking on "Inventory" from the left-side menu and selecting the "Active" tab from the tab menu. To transfer your purchased items to your Steam account, use the "Send" button.

What is the expected duration for transferring purchased items to my Steam account?

The delivery of your purchased items will begin as soon as you request to withdraw them to your Steam account. However, it's important to note that you only have a 10-minute window to accept or decline a trade offer on your Steam account.

How to activate Steam Guard Mobile Authenticator?

To activate the Steam Guard Mobile Authenticator, you can refer to the official Steam help page for a step-by-step guide. The link to the page is provided as https://help.steampowered.com/en/faqs/view/6891-E071-C9D9-0134.

How can I check the status of my items?

Visit your Account page and click "Inventory" in the left sidebar. From there, you can filter your items using the tabs at the top: "All," "Active," "Sold," "Sent," or "Processing." This gives you a complete overview of all your items and their current status.

How do I send purchased items to my Steam account?

Getting your purchased skins into your Steam account is simple:
1. Navigate to your Account Inventory page
2. Click the "Active" tab to see available items
3. Find the skin you want to transfer
4. Click the "Send" button next to it
The trade offer will be sent to your linked Steam account immediately.

How long does it take to transfer purchased items to my Steam account?

We initiate the transfer process immediately after you click "Send." The important part to remember: you must accept the trade offer in your Steam account within 10 minutes, or it will expire. If you miss the window, you'll need to request a new trade offer from your inventory page.

How do I activate Steam Guard Mobile Authenticator?

You can set up Steam Guard Mobile Authenticator by following the official instructions on a Steam's help page. This security feature is essential for trading and helps protect your valuable skins from unauthorized access.

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When will I receive my money after requesting a withdrawal?

The timing of your withdrawal depends entirely on the payment method you select. If you choose a bank transfer, the standard processing time is 3-5 business days. Different payment methods have varying timeframes, which are clearly indicated at the time of withdrawal.

Do I need to keep my Steam account linked to sell skins?

Yes, you'll need to keep your Steam account linked for selling and transferring skins. If you unlink your account while you have active listings, it could cause issues with your sales.

Is there a limit to how many skins I can sell at once?

There's no strict limit on how many skins you can list at a time. But if your account is new, there might be some temporary limits until you build up a good selling history. As you complete more successful transactions, those limits will increase.

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